Your transactions are absolutely safe. Friend Bank works with cutting-edge technology partners to ensure that the most secure environment is made possible for our valued customers. We offer you worry-free online banking. You can be completely confident of the following security measures.
Secure Communications
The data exchanged between your device and our website is encrypted. Encryption is accomplished through Secure Sockets Layers (SSL), which utilizes mathematical formulas to ‘encrypt’ or hide information from prying eyes on the Internet. Additionally, if SSL detects that data was added or deleted after you sent it, the connection will be severed in order to guard against any tampering. Popular web browsers, such as Microsoft Edge, Google Chrome, and Apple Safari, have the SSL security feature included.
Secure Environment
Our computer networks do not connect directly to the internet. Our internet connections are protected using virtual private networks (VPN) and next-generation firewalls (NGFW). Using this technology ensures all network traffic is encrypted, private, and managed with strict security rules to block dangerous traffic. You can feel secure knowing that our network security protects your personal information from unauthorized access.
Secure Login
User IDs and Passwords are safely processed and stored in Friend Bank's secure online database. This way, your online banking credentials cannot be accessed or downloaded by anyone on the internet. Our system checks for invalid logins and automatically disallows a user after too many invalid attempts. This protects you by prohibiting hackers from gaining access to your account.
Your Password
You will be responsible for maintaining one of the most important security measures: your password. When you create your online banking password, be sure to keep it a secret. Memorize it. It is not recommended you carry your password in your purse or wallet. Make sure no one watches you enter your password and always close your browser when leaving the computer. Make sure you regularly scan your computer for viruses that could be used to capture password keystrokes. You ultimately hold the key to your password security.
Multifactor Authentication
Recently an additional layer of security and fraud protection has been added to help prevent identity theft. Now when you sign up for online banking you will be required to create a password and establish a second factor of authentication. This helps ensure that your login is authentic.
Phishing Scams
Phishing is an impersonation technique used by hackers with the aim of stealing sensitive information through the use of email or text message. Under no circumstances will a representative at Friend Bank ask you for your login details by email or text message. If you receive a suspicious email or text message asking you to provide sensitive information, ignore it. Do not respond, open attachments, or click any links. If you believe your online banking account has been compromised, please contact us immediately.